Terms Of Service

Terms of Service
Effective Date: 1/1/25
Last Updated: 1/1/25

Welcome to Lead Mavericks. These Terms of Service (“Terms”) govern your access to and use of our website, services, and AI-powered sales solutions. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

 
1. Overview of Services
Lead Mavericks provides AI-driven lead generation, activation, and nurturing services, including but not limited to:
✅ AI-powered text and email outreach.
✅ Automated lead qualification and follow-ups.
✅ CRM integrations and sales automation.

Our services are designed to help businesses engage with prospects efficiently while complying with applicable messaging laws and regulations.

 
2. Eligibility & Account Responsibilities
To use Lead Mavericks' services, you must:
✅ Be at least 18 years old or the legal age in your jurisdiction.
✅ Provide accurate and complete information when registering or using our services.
✅ Be responsible for maintaining account security and ensuring that only authorized personnel access your account.

Lead Mavericks is not responsible for unauthorized account access due to your failure to safeguard login credentials.

 
3. Acceptable Use Policy
By using our services, you agree not to:
🚫 Send unsolicited or spam messages through our platform.
🚫 Engage in fraudulent, misleading, or deceptive practices.
🚫 Use our services for illegal, harmful, or abusive purposes.
🚫 Attempt to interfere with or disrupt the functionality of our AI-driven tools.

Violation of this Acceptable Use Policy may result in account suspension or termination without prior notice.

 
4. AI-Powered Messaging & A2P Compliance
Lead Mavericks' services may include Application-to-Person (A2P) messaging, which involves AI-driven SMS, chat, and email outreach to leads and customers. To comply with industry regulations and protect users, the following terms apply:

4.1 Consent & Compliance
✅ Opt-In Requirement: You must ensure that recipients explicitly consent to receiving messages before outreach occurs.
✅ Clear Identification: All messages sent using our platform must clearly state your business name to avoid confusion.
✅ Message Content Compliance: Messaging must comply with TCPA (Telephone Consumer Protection Act), CTIA, and carrier-specific guidelines to prevent violations or blocked messages.

4.2 Opt-Out & User Control
✅ Easy Opt-Out: All recipients must be able to opt out at any time by replying "STOP" to text messages.
✅ Immediate Compliance: Upon receiving an opt-out request, you must immediately cease messaging the individual.
✅ Data Retention Policies: Opt-out requests must be recorded and respected to ensure compliance.

4.3 Responsibility for Messaging Practices
✅ You are fully responsible for the messaging practices of your business when using Lead Mavericks' AI-powered services.
✅ Lead Mavericks is not liable for any legal or regulatory violations resulting from improper messaging use.
✅ Repeated non-compliance with A2P messaging guidelines may result in account suspension or termination.

 
5. Payment & Subscription Terms
5.1 Pricing & Billing
Our services may be offered as a subscription or pay-per-use model. Fees are displayed on our website or in a custom agreement with your business.

✅ Payments are billed automatically based on the agreed-upon pricing plan.
✅ Failure to make timely payments may result in service suspension or additional fees.

5.2 Refund Policy
Refunds are provided only in the following cases:
✅ Billing errors or duplicate charges.
✅ Service failure due to an issue on our end that we are unable to resolve.
No refunds are issued for services already rendered.

 
6. Data Privacy & Security
6.1 Data Collection & Protection
Lead Mavericks follows strict data security measures to protect customer and prospect information.
✅ We encrypt sensitive data to prevent unauthorized access.
✅ We do not sell or share customer data with third parties without consent.
✅ Our services are designed to comply with GDPR, CCPA, and applicable privacy laws.

6.2 Your Responsibilities
✅ You must ensure that any contact data used in our system has been collected legally and ethically.
✅ You must respect privacy laws and refrain from unsolicited marketing.

Lead Mavericks is not liable for any misuse of customer data that results from non-compliant practices on your part.

 
7. Limitation of Liability
7.1 No Guaranteed Outcomes
While Lead Mavericks provides AI-driven sales tools to improve engagement and conversions, we do not guarantee specific results.

7.2 No Indirect Damages
Under no circumstances shall Lead Mavericks be liable for:
🚫 Lost revenue, profits, or business opportunities.
🚫 Damages resulting from unauthorized account access or misuse of messaging services.
🚫 Fines or penalties imposed due to non-compliance with TCPA, GDPR, or A2P messaging rules.

Our maximum liability is limited to the amount paid for our services in the last 3 months.

 
8. Service Modifications & Termination
Lead Mavericks reserves the right to:
✅ Modify or discontinue any service features at any time.
✅ Suspend or terminate accounts for non-compliance, non-payment, or policy violations.
✅ Update these Terms of Service as needed.

Users will be notified of significant changes via email or website updates.

 
9. Dispute Resolution & Governing Law
In the event of a dispute:
✅ Parties agree to first attempt to resolve the matter informally.
✅ If unresolved, disputes will be subject to binding arbitration in [Insert Jurisdiction].
✅ These Terms are governed by the laws of [Insert State/Country].

 
10. Contact Information
For questions about these Terms, A2P compliance, or data privacy, contact us at:

📧 Email: [email protected]
📍 Business Address: 18627 Brookhurst Ave #414 Fountain Valley, CA 92708

 
Final Notes:
This Terms of Service is structured to protect Lead Mavericks and its users while ensuring compliance with A2P messaging regulations. If you need modifications based on specific business needs or legal advice, let me know! 🚀